[NL, AMS-01] Scheduled infrastructure maintenance [Downtime involved]
Thursday, 21st May, 2020
As part of our commitment to continuously improve our service, we would like to inform you about upcoming power maintenance on the rack our servers are located in The Netherlands. This is to replace a piece of malfunctioning power equipment.
WHEN CAN YOU EXPECT IT?
Date: May 28, 2020
Time: 19:00 CEST (UTC+02:00) - 21:00 CEST (UTC+02:00)
The expected maintenance window will be 2 hours during when your services will face downtime.
WHAT IS THE IMPACT ON YOUR SERVICE?
During this maintenance, the server needs to be powered off. To help keep the interruption as minimal as possible, we will shut down the server a few minutes before the maintenance starts.
After the maintenance, server(s) will be online and ready to use again. Your IP will remain the same.
Please be assured that we will do our best to keep the downtime as minimal as possible. Our engineers will be available during and after the maintenance should any issues arise.
You can track the updates from the Customer Portal. You can visit our Knowledge Base or contact us directly at firstname.lastname@example.org. We are always happy to help.